Happy at Home News Page
We are having to temporarily PAUSE taking on NEW CLIENTS so we can focus on not letting our existing clients down. We will update the website when we are able to accept new clients.
CHRISTMAS 2025 AND NEW YEAR 2026
Our festive working hours on the following days will be:
Christmas Eve 8am - 4pm
Christmas Day 9am - 1pm
Boxing Day 8am - 4pm
New Years Eve 8am - 4pm
New Years Day 9am - 1pm
The above days will also be charged at DOUBLE time
On Christmas Day and New Years day there will be only one visit per client per day so we can get round to feeding all your pets in our reduced working hours. We can supply Autofeeders for their tea.
TERMS AND CONDITIONS UPDATE
In your Happy at Home Information pack there is a copy of our Terms of Service. We have a couple of updates to add to these which are as follows:
***During busy periods, we will start earlier and finish later to ensure all animals get fed. Our visit times will be:
6am - Midday for AM bookings
3pm - 10pm PM bookings.
There will be NO out of hours extra charge for these times when we are busy.
***During busy periods our visit duration will be around 15 minutes.
***Call out charges/last minute bookings (Less than 24 hours notice) will incur a one off £25.00 fee.
***Long term bookings will be invoiced on a weekly basis.
***Please ensure you have adequate food/litter during your absence. Should it be necessary to purchase additional items, we will purchase them and as well as the cost of the food, will charge a one off fee of £15.00 to cover mileage/time. We will supply a copy of the receipt for the food too. Any outstanding costs will be invoiced and will be due for payment on your return.
DOGS
We do not walk doggies. We do not board dogs either.
If you do require any dog walking/ sitting/ boarding , please get in touch and we will be happy to put you in touch with local dog sitters/boarders.
CONTACTING US
We feel the best way of contacting us with your enquiry is via email. You can email your enquiry through the contact us button, or the email address at the bottom of the screen.
Please remember to include the dates you require, pets and your location.
Happy At Home Pet Sitting Service is celebrating 12 years in business
We value each and every booking and would like to take the opportunity to thank all the customers who have made our business such an amazing success. We have received 100% positive feedback on ALL of of our visits. This is something we are VERY proud of.
CUSTOMER FEEDBACK FORM
Please take a few minutes to leave your feedback on our service. Unfortunatley the button to press on this website has magically disappeared (?) so please head over to our Facebook page to submit your feedback.
Can we just also take this opportunity to say A HUGE THANK YOU for all the recommendations by word of mouth , various web site feedback pages and other means like social media. This means the world to us.
FACEBOOK GROUP
If you are on Facebook , Happy at Home Pet Sitting Service have a CLOSED group for ONLY our Customers to join. You can chat with other Customers, share tips and advice, post photos of your little lovelies and talk all things pets!
Click on the following link and add yourself.
https://www.facebook.com/groups/251901434949226/
We also have a 'LIKE' Facebook page where you can follow us and leave feedback.